Shipping
Will I still need to wrap my present?
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Don’t call us Gift in Time for nothing! Once your
transaction is complete, whether you send a gift,
an experience, a gift card or greeting card only, we
make sure that your giftee receives their whole
package beautifully wrapped in one of our
signature gift boxes. That's right, you can leave the
ribbons and bows to us.
transaction is complete, whether you send a gift,
an experience, a gift card or greeting card only, we
make sure that your giftee receives their whole
package beautifully wrapped in one of our
signature gift boxes. That's right, you can leave the
ribbons and bows to us.
How much will shipping cost?
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Shipping is determined based on where your
gift is being shipped from (within Canada or the US),
and on where your recipient lives (or shipping address).
We ship all of our products through FedEx Ground
or Expedited shipping based on your selection
when you checkout.
gift is being shipped from (within Canada or the US),
and on where your recipient lives (or shipping address).
We ship all of our products through FedEx Ground
or Expedited shipping based on your selection
when you checkout.
Does Gift in Time ship internationally?
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Yes! Though international shipping fees will
apply. In addition, we cannot guarantee that
gifts will be delivered within 14 business days
outside of Canada and the US.
apply. In addition, we cannot guarantee that
gifts will be delivered within 14 business days
outside of Canada and the US.
When will my order ship?
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We get started on creating your customer
greeting card within 24 hours and match it
with your gift as soon as possible. This whole
process often takes 4-5 business days before your
item is shipped. Please note that your order could
ship earlier or later than the expected delivery
date. Should your gift be delayed, you will be
notified by email.
greeting card within 24 hours and match it
with your gift as soon as possible. This whole
process often takes 4-5 business days before your
item is shipped. Please note that your order could
ship earlier or later than the expected delivery
date. Should your gift be delayed, you will be
notified by email.
How long will it take until my gift is delivered?
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Since a majority of our gifts are made in
small batches or handmade, and are shipped from
various locations around the globe, our shipping
times vary greatly. That being said, we don’t want
you to miss your recipient’s big day. To help you
plan, we estimate that your gift will be delivered
between 7-10 business days within Canada and the US.
small batches or handmade, and are shipped from
various locations around the globe, our shipping
times vary greatly. That being said, we don’t want
you to miss your recipient’s big day. To help you
plan, we estimate that your gift will be delivered
between 7-10 business days within Canada and the US.
Returns
How do I return or exchange an order I
received as a gift? +
received as a gift? +
At this time, we do not process exchanges on gift
orders. Any credit for items returned from a gift
order, should be organized through the original
purchaser.
orders. Any credit for items returned from a gift
order, should be organized through the original
purchaser.
Product Warranties & After Sales Support
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All product sales from the Sites are governed by the
terms of sale that may be posted on the sites of our
vendors that advertise their gifts on Gift in Time.
You should refer to those terms of sale to learn more
about applicable product warranties and after sales
support. By ordering the products, you agree to be
bound by any such terms of sale. The terms of sale are
subject to change. Sales are final once a purchase is
made.
terms of sale that may be posted on the sites of our
vendors that advertise their gifts on Gift in Time.
You should refer to those terms of sale to learn more
about applicable product warranties and after sales
support. By ordering the products, you agree to be
bound by any such terms of sale. The terms of sale are
subject to change. Sales are final once a purchase is
made.
Backorders
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Gift in Time takes great care to ensure there are no
stock-outs. But if after ordering your item, it is
found to be out of stock we will contact you as soon
as possible to discuss how you would like the order
handled. A full refund will be provided if an alternative
cannot be found.
stock-outs. But if after ordering your item, it is
found to be out of stock we will contact you as soon
as possible to discuss how you would like the order
handled. A full refund will be provided if an alternative
cannot be found.
Refunds
Greeting Cards
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Refunds cannot be provided for the personalized greeting
card portion of your gift unless it is found to be faulty.
The construction of your card, payment for the images and
printing on the materials are all part of an automated
process that commence as soon as your order is finalized.
card portion of your gift unless it is found to be faulty.
The construction of your card, payment for the images and
printing on the materials are all part of an automated
process that commence as soon as your order is finalized.
Shipping
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Original shipping and handling fees are not refundable.
Offers are subject to adjustments due to returns,
cancellations, and exchanges.
Offers are subject to adjustments due to returns,
cancellations, and exchanges.